Policies

Customer Service

Please email or call 336-832-8025 between 8:30 a.m. - 5:00 p.m. Monday through Friday about the following:

ADA Services

If you need services or auxiliary aids covered by ADS, please call us in advance.

Cancellation/Substitutions

If you notify us 48 business hours prior to program date you may:

  • Send someone to the program in your place;
  • Receive a no-penalty voucher that allows you to apply your registration fee to another Greensboro AHEC program excluding online programs of your choice for up to one year;
  • Receive a refund minus a 30% registration fee  

***Lack of advance notice will result in a customer default of the full registration fee***

Food Allergies

Lunch is included with most programs and we will make every effort to accommodate your food allergies.

Inclement Weather

Call 336-832-8025 for up-to-date information on cancelled or rescheduled programs

Vouchers

Please notify us two days prior to a program if you cannot attend in order to receive a voucher for the amount paid. If a refund is preferred, it must be requested at least two business days in advance. A 30% administration fee will be deducted.

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